Retail Loss Prevention Officers & Investigators
Retailers must defend themselves against that small percentage of customers who steal the profits away. Very often the people who have been shopping in your establishment for years have been the very ones who have been stealing your profits.
We provide licensed, trained professional investigators who work on the retail floor in plain clothes to detect, arrest and detain shoplifters.
Impact Security Group has a rigorous training program ensuring our investigators protecting your profits are the best there is!
Interview and Interrogation
Every now and then one of the bad ones is not deterred, and is successful in stealing your profits. Impact Security Group employ’s some of the best in the business when it comes to investigating internal theft. Our internal investigators are highly trained in the interview and interrogation process and detecting deception. Allow us to get your money back!
Internal Theft Deterrent Programs
Everyone tries to hire honest people. The reality is dishonest people get in. Under certain circumstances, normally honest employees can turn to theft out of desperation. Impact Security Groups Internal theft deterrent programs are designed to limit losses, by reducing the opportunity for your employees to steal from you. We provide the following services as a deterrent to internal theft.
- Mystery shoppers: Our investigators attend to your store and make a purchase or a return. They ensure all sales are recorded and receipts provided. They ensure returns are properly documented and are only done within the company policy. They are also trained to look for signs of theft at cash registers, such as calculators being used, register drawers not being closed after each transaction, and theft trackers used to keep track of sales not registered.
- Cash Audits: Our investigators attend to the store at random times and pick a register. They close the cashier out and perform an audit of the cash to ensure the till balances. They also audit any petty cash oats and coin oats.
- Store Closing: Our investigators arrive at close and ensure no unauthorized people are in the store after close. They also perform bag inspections on employees as they leave the premises.